From drinks to dessert and everything in between, waiters and waitresses work to make sure customers enjoy their restaurant experience from the moment they walk in the door until the meal is over. So how do you show a busy restaurant manager you’ve got what it takes?
A well-crafted waitress resume will do exactly that. And you’re in the right place for ideas, inspiration, and expert advice to help you get started.
Resume.io is a top resource for job seekers across all industries, offering over 500 tailored resume samples and customizable templates.
This resume writing guide, along with the corresponding waitress resume example, will cover the following topics:
When creating your waitress resume, there are specific sections to include. Focus on these key components:
A waitress resume should emphasize your ability to deliver exceptional customer service and thrive in a fast-paced environment. A strong resume reflects your skill in managing multiple tables, handling guest requests efficiently, and ensuring a positive dining experience for patrons.
Focus on highlighting your most impressive achievements while tailoring your resume to fit the specific restaurant and role you're targeting. Carefully review the job description to align your qualifications with the restaurant’s priorities and demonstrate why you're the perfect fit.
Here are key tips for crafting your waitress resume:
Optimize for ATS
Although your neighborhood diner may not use ATS software to filter resumes, some larger chain restaurants certainly do, and it’s always best to optimize your resume to respond to these electronic gatekeepers.
ATS screening algorithms scan each incoming resume for certain specific phrases that employers expect to see on the resume of anyone qualified to do the job they’re offering.
Read advertised job listings closely, and mirror the job description language they use as much as possible.
For instance, a waitress job posting might include duties like:
For more about using the right keywords for the ATS, check out our article on Resume Keywords.
One important consideration is the best resume format for structuring your waitress resume, particularly the way your employment history is organized.
If you have recent and somewhat continuous experience as a waitress, it’s probably best to list your work history in reverse chronological order, meaning last job first and first job last.
Most people start with smaller roles and gradually advance to better positions as they gain experience. Since your most recent job is often the most compelling to potential employers, it’s best to list it first and work your way backward.
The reverse chronological resume format is highly recommended because it highlights your work history by arranging your roles from most recent to oldest, allowing recruiters to evaluate your progression and responsibilities quickly.
If your experience is limited or your career path has been unconventional, you might consider a functional or hybrid resume format. A functional resume focuses on your skills rather than specific job titles, which can be beneficial if your abilities outweigh your years of experience. However, this format is less commonly accepted by employers in the restaurant industry.
Given current hiring trends, we strongly suggest using the reverse chronological format. It’s straightforward, widely recognized, and makes it easy for employers to see your experience at a glance.
Don’t let a dream waitressing job slip through your fingers because an employer can’t reach you. It’s more common than you might imagine, so double-check that your contact details are clear and complete.
Here’s what to include:
What to leave out:
By ensuring your contact information is accurate and professional, you’ll make it easy for employers to connect with you and move forward with your application.
Sarah Wise
Waitress
Chicago, IL 60607
wis_esar72e@yahoo.com
773-213-7890
Sarah Wise
Dish Diva
Chicago, IL 60607
dishdivawise@yahoo.com
773-213-7890
The summary section of your resume is your chance to serve up a snapshot of your skills, accomplishments, and what makes you a standout candidate. Think of it as your "special of the day" that entices hiring managers to learn more. Use this space to highlight your most impressive achievements and traits, focusing on what makes you a five-star addition to any team.
Incorporate dynamic action verbs to convey energy and capability. For instance, if you've consistently delivered exceptional service, handled fast-paced shifts with ease, or earned glowing customer reviews, spotlight those wins. If you hold any relevant certifications, like food safety or alcohol service permits, be sure to mention them here as well.
This is also the perfect place to sprinkle in a bit of personality. Showcase your professionalism, charm, and customer-first approach; these are all qualities that keep tables full and tips flowing. Have you been praised for turning first-time diners into loyal regulars or expertly managing high-volume seating during rush hours? Let that shine!
Avoid bland clichés like "hard worker" or "team player." Instead, share a brief example that proves it—like stepping up to train new staff during peak seasons or successfully upselling specials to boost revenue. Make your summary sizzle and leave them hungry to hire you!
Need some inspiration for your summary? We have several resumes relevant to the hospitality field:
You can find an example waitress resume summary below:
Friendly and enthusiastic team player with a passion for delivering excellent customer service. Skilled at quickly learning menus, adapting to fast-paced environments, and ensuring guest satisfaction. Eager to bring energy and a positive attitude to a vibrant restaurant team.
Professional and enthusiastic Waitress with several years of experience serving food in busy dining establishments. Committed to adhering to health and safety standards, while serving as a helpful and positive team member. Bringing forth a motivated attitude and the ability to multitask and work well under pressure.
Seasoned waitress with over a decade of experience providing exceptional service in high-volume dining establishments. Known for building rapport with guests, mentoring junior staff, and maximizing efficiency during peak hours. Proven track record of increasing customer loyalty and driving repeat business.
Your work experience is the heart of your resume, so be sure to serve it up just right. List each job in reverse chronological order, starting with your most recent role. For each position, include the restaurant name, your title, dates worked, and location. Then, add up to five bullet points showcasing your best accomplishments.
Remember to focus on how your efforts helped the business run smoothly and satisfied customers, using powerful action words to emphasize your impact on the restaurant.
Make your resume stand out by quantifying your achievements. Did you boost sales or increase tips during your shifts? Were you part of a team that improved customer service ratings? Numbers can make a huge impact.
Rather than using general statements like:
Try more specific and measurable statements such as:
This approach highlights how you contribute to a restaurant's success and shows potential employers just how valuable you are!
Waitress at Sigmunds, Chicago
October 2014 - June 2019
Cashier and Server at Elegant Elephant, Chicago
November 2010 - September 2014
Waiting tables is a popular part-time gig for students and young people and experience is not always necessary.
Local restaurant owners know this and are looking for teachable candidates who can demonstrate a great work ethic and a strong set of interpersonal skills. Once you have personality and determination on your side, you can still land a great waitress role.
Here’s how you can make a great impression, even without direct waitress experience:
By showcasing these qualities, you can prove you’re ready to bring your best to the table.
According to the Restaurant Success Report (U.S.), 51% of all restaurant operators name staffing as a top challenge to success, and 35% say training staff is a top challenge.
This means that employers will pay special attention to your employment history, trying to evaluate how likely you are to stay long-term. If you can, reassure them with detailed descriptions of your past jobs. If that’s not possible, make sure to emphasize your diligent and hardworking character is emphasized throughout the resume.
The skills section of your resume is where your greatest strengths must shine through. Regardless of your experience level, showing off your communication and people skills is essential to landing your next job.
Dependable, honest, hard-working, attentive, and efficient. These characteristics are hard to train in someone who never learned them; soft skills. That’s why employers care about your soft skills even if you’ve never worked in a restaurant before. Don’t forget to mention that not only do you take feedback well, but you also actively seek it out as part of the learning process.
If you’ve been a waitress for a while now, a manager assumes you know how to treat guests with respect. Now, show them that you’ve picked up more precise industry knowledge with hard skills like POS systems, cash handling, and inventory management.
Highlight your ability to efficiently process orders, handle transactions, and ensure that the restaurant runs smoothly. Mention your familiarity with menu knowledge, food and beverage pairings, and any training you’ve received on health and safety regulations.
Be sure to sprinkle these skills throughout your resume to show practical knowledge, not just list them in the skills section. This is your chance to show that you not only provide great service but also understand the operational side of the job—making you a well-rounded and valuable asset to any restaurant team.
According to the National Restaurant Association (U.S.), one in three Americans have their first job experience in restaurants. Nearly six in 10 adults have worked in restaurants at some point. It’s a great way to start your professional journey.
Here’s what the skills box looks like in our waitress resume template.
Whether you have formal education or are just starting, the education section is about showing you’re willing to learn and improve. Waitresses often don’t need formal education in the area of hospitality since many responsibilities can be learned on the job.
However, if you are knowledgeable in the areas of tourism, hospitality management, or food service, this can be a major bonus, especially when looking for higher-level jobs.
Even if you don’t have a degree in a related field, it doesn’t hurt to show that you’ve studied. You can include your high school diploma or mention any certificates in bartending, restaurant service, food safety, or other related areas.
High School Diploma, Lake Forest High School, Lake Forest
August 2010 - May 2014
Whether you’re new to waitressing or you’ve got a few restaurants under your belt, a clean and attractive layout sends the message that you are a professional.
It’s not necessary to include color, pictures, or more creative elements since a manager is looking for someone who can do the job efficiently and with a smile.
When employers skim your waitress resume, they’re judging its look just as much as its content. The layout, design, and formatting should complement your experience and make a great first impression.
Pay attention to font style and size, and ensure there’s a nice balance between text and white space. Clean, easy-to-read fonts like Helvetica, Arial, or Georgia are always a safe bet.
If you’re not up for a design showdown with your word processor, consider using one of our polished resume templates. For waitstaff, we recommend a sleek, professional design with clear sections and well-organized content. It’ll make your resume stand out like a top-notch server!
Profile
Professional and enthusiastic Waitress with several years of experience serving food in busy dining establishments. Committed to adhering to health and safety standards, while serving as a helpful and positive team member. Bringing forth a motivated attitude and the ability to multitask and work well under pressure.
Employment history
Waitress at Sigmunds, Chicago
October 2014 - June 2019
Cashier and Server at Elegant Elephant, Chicago
November 2010 - September 2014
Skills
Education
High School Diploma, Lake Forest High School, Lake Forest
August 2010 - May 2014
According to the U.S. Bureau of Labor Statistics, the demand for wait staff is projected to grow by 4% from 2019 to 2029, on par with the average for all occupations. This translates to almost 100,000 new jobs, which means the work is there—if you know how to sell yourself.
As of May 2023, the mean hourly wage was $17.56 and $36,530 annually. Tips and gratuities play a significant role in a waiter’s or waitress’s total income, particularly in sit-down restaurants where they typically account for 15% to 20% of the bill. In high-end dining venues, the tipping potential can be even greater. Waitresses report that high-end restaurant work can pay more than six figures in tips annually.
A well-written waitress resume emphasizes excellent customer service and the ability to thrive in fast-paced environments. Highlight key skills like multitasking and upselling, along with measurable achievements such as increasing sales or boosting customer satisfaction.
Tailor your resume to the specific restaurant you're applying to, and ensure it's optimized for Applicant Tracking Systems (ATS). Showcase certifications or special skills like wine knowledge to set yourself apart. Lastly, present your resume with a clean, professional layout for maximum impact.
Ready to serve up a winning resume? Let’s help you dish out the perfect one for your waitress career using our builder.
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